About Smithco Plumbing

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Who we are …

About Smithco Plumbing & Heating

 

A locally owned company located in Prince George, BC. Our team of plumbers are licensed and insured, and we offer exceptional plumbing, heating and drainage services. You can count on us for 24/7 Emergency Services and no job is too small.

  • PlumbingInstall, Maintenance & Service
  • HeatingInstall, Mainenance & Service
  • DrainageInstall, Maintenance & Service
  • Commercial & Residential24/7 Emergency Service
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What we can do…

Our Mission, To Be The Best

 

We Offer Complete Plumbing heating and drain cleaning for residential, commercial and industrial applications Including: Backflow testing and repairs, renovations, new installations of plumbing, furnace, hot water tanks, Navien on demand water heaters, Camera inspections for sewer/drainage/ other , Heating repairs, Maintenance agreements, sump pumps repair and install.

Expert Plumbers

Complete professional plumbing services.

Heating Install & Repair

From furnace maintenance to install & repair.

Drainage

From clogs to complete repair and install.

Renovations

Renovations and complete construction.

Why Choose Smithco Plumbing & Heating

We Offer Straight Forward Pricing

Know Before We Go! Smithco Plumbing & Heating provides complete job estimates, you will know how much the job will cost before work begins! Our installation, maintenance and service departments work as a team of highly skilled professionals to quickly install, service, repair and maintain all equipment. We are constantly training in the latest industry and technology advancements to ensure you get the highly skilled, knowledgeable technicians to service your equipment.

We charge a diagnostic fee that includes travel to the site and time to diagnose the problem. Once we discover the problem, we will review with the customer the complete price for the job in our price book as well answer any questions the customer might have. In some cases we are able to waive the diagnostic charge if the customer decides to go ahead with the work suggested. Once the work is complete the customer will be provided with the invoice with the same amount agreed upon earlier. All the pricing is upfront and explained in detail. In some cases once we get further into the job we find other things that may need to be repaired. At that point we stop all work , inform the customer and go back to the price book to review the added cost and repeat the process. This allows for trust and comfort between the technicians and customer . You will know that at the end of the job there wont be any surprises or a bill you were not expecting, transparency through out the process.

We also offer a Preventive Maintenance Agreement , This allows customers to sign up for our PMA club, Each agreement includes the cost of the customers annual service of either Furnace/Fireplace/Boiler , Pre booked annually, so you don’t need to worry about it. We will give a weeks notice prior to remind the customer that we’ll be coming to service the appliance, and then again the morning of. Our PMA club includes a 5% discount on all future repairs, our Smithco Priority Service. If you call anytime you will be automatically bumped to the front the of waiting list. Anytime day or night.

This is especially nice when you as the customer don’t have heat after getting home from work or a plumbing emergency.  Included is one year warranty on all repairs. We also offer a plumbing maintenance agreement, and a whole house bundle. Payments can be taken either monthly or prepaid in advance.

Need Plumbing  & Heating Service Or Install?

Feel free to contact us and send us your request.